Terms & Conditions

Welcome to the official website of Caflon USA (“we,” “our,” or “us”), located at www.caflonusa.com (the “Website”). These Terms & Conditions (“Terms”) govern your use of our Website and any purchases or interactions related to Caflon USA products and services. By accessing or using this Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree with these Terms, please discontinue your use of the Website. For assistance or inquiries, please contact us:

Scope and Applicability

Coverage:
These Terms apply to your access to and use of the Website, as well as your purchase of products or services provided by Caflon USA.

Global Compliance:
Caflon USA operates within a global network of Caflon entities. While these Terms govern your use of the Website, specific regional laws and policies may also apply. In cases of conflict, applicable local laws take precedence.

Additional Agreements:
Certain products, services, or promotions may be subject to supplemental terms. In cases of conflict, the additional terms will prevail over these Terms for the specific product or service.

Local Regulations:
Customers are responsible for ensuring compliance with all applicable local health and safety regulations regarding ear piercing and should conduct their own due diligence.

Definitions

For clarity, the following definitions apply:

  • “User”: Any individual, organization, or entity accessing or using the Website.
  • “Products”: Goods and services offered by Caflon USA, including piercing devices, studs, accessories, and training materials.
  • “Content”: All text, images, videos, graphics, trademarks, and other materials provided on the Website.
  • “Caflon Entities”: Caflon USA and its affiliated companies, subsidiaries, or authorized distributors worldwide.
  • “Account”: A user-created profile required for certain activities on the Website, such as ordering products or accessing personalized features.

Eligibility for Use

Age Requirement:
Users must be at least 18 years old to use this Website. If under 18, parental or legal guardian consent is required.

Compliance with Laws:
Users are responsible for ensuring their activities on the Website comply with all applicable laws and regulations, including import, export, and usage laws.

Prohibited Activities:
Users agree not to:

  • Engage in fraudulent, unlawful, or malicious activities.
  • Circumvent security measures or disrupt Website operations.
  • Upload or distribute viruses, malware, or harmful content.
  • Reproduce, sell, or exploit any part of the Website or its Content without explicit authorization.

Account Management

Account Creation:
Users may be required to create an account to access specific features. When creating an account, you must provide accurate and up-to-date information.

Account Security:
Users are responsible for maintaining the confidentiality of their account credentials. Unauthorized activity under your account must be reported to Caflon USA immediately.

Account Suspension or Termination:
We reserve the right to suspend or terminate accounts for violations of these Terms or if we suspect fraudulent or malicious activity.

Products and Services

Product Information:
We make every effort to provide accurate descriptions and images of our products. However, slight variations may occur due to updates or manufacturing tolerances.

Pricing and Taxes:
Prices are listed in U.S. dollars unless otherwise specified and may include applicable taxes and fees. Prices are subject to change without prior notice.

Payment Methods:
We accept payment methods displayed on the Website. By submitting payment information, you represent that you are authorized to use the chosen method.

Shipping and Delivery:
Shipping timelines are estimates and subject to carrier delays or customs clearance requirements. Users are responsible for any additional duties or taxes for international orders.

Returns and Cancellations:
Please review our Return & Cancellation Policy for details on eligible returns, exchanges, or cancellations.

Intellectual Property

Ownership Rights:
All Content on this Website, including trademarks, logos, text, and visuals, is owned by or licensed to Caflon USA. Unauthorized use of this Content is strictly prohibited.

Limited License:
Users are granted a limited, non-transferable license to access the Website for personal, non-commercial purposes.

Prohibited Uses:
Reproducing, distributing, modifying, or commercially exploiting any part of the Website or its Content without prior written consent is strictly forbidden.

Privacy and Data Protection

Your use of this Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Caflon USA adheres to applicable privacy regulations, including the California Consumer Privacy Act (CCPA) and other relevant laws.

To learn more about your privacy rights or contact us regarding your data, email us at sales@caflonusa.com or call (800) 423-2315.

Disclaimer of Warranties

Website Functionality:
The Website is provided “as is” and “as available,” without warranties of any kind, either express or implied.

Product Use:
Caflon USA disclaims liability for improper use of products. Users must adhere to provided instructions and guidelines.

External Links:
Links to third-party websites are provided for convenience. Caflon USA does not endorse or guarantee their accuracy or safety.

Limitation of Liability

To the extent permitted by law, Caflon USA will not be liable for:

  • Indirect, incidental, or consequential damages arising from your use of the Website or products.
  • Errors, interruptions, or delays on the Website.
  • Unauthorized access to user accounts.

Governing Law and Jurisdiction

Applicable Law:
These Terms are governed by the laws of the State of California, USA.

Dispute Resolution:
Disputes will be resolved through binding arbitration under the American Arbitration Association (AAA) rules, conducted in Los Angeles, California.

Amendments to Terms

Caflon USA reserves the right to amend these Terms at any time. Updated Terms will be posted on the Website, and continued use constitutes acceptance of such changes.

Contact Information

For questions regarding these Terms & Conditions, please contact us at:

Effective Date: December 10, 2024